Return & Refund Policy

Thank you for shopping at www.wyve.in

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. We go above and beyond to ensure customer satisfaction as our utmost priority.

 

Wyve’s Terms of return & refund policy apply to purchase of physical goods from Wyve. All orders placed are subject to Wyve’s acceptance. We may accept, decline or place limits for any reason.

Refund & Replacement Requirements

Once you submit a replacement or refund request, we will schedule a pick-up.
All replacements are subject to stock availability.

The following criteria must be met to qualify for a refund:

Wyve reserves the right to restrict replacement/refund of any items purchased on Wyve in case of any breach or misuse of this policy, as determined in Wyve’s sole discretion

Refunds:

  • In case of any product failure or any act of omission by Wyve, the liability is only limited to the amount of product paid by you
  • In case of any amount deducted from your account and not credited to Wyve’s account, Wyve shall not be held liable for any refunds. Any refunds or any kind of charges shall be taken care by your respective bank or third party payment gateway.However, Wyve team can be contacted for any further support
  • After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed

Cancellation Policy:

  • Any cancellations can be processed within 12 hours of placing the orders, by writing to us at support@wyve.in, WhatsApp us on +91 8699413647. Refund for cancelled orders will be processed to the original mode of payment within 5-7 working days.
  • *We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. The decision of our management will be final.
  • Replacement Orders and Refunds will be processed only if the query is raised within 48 hours of receiving the shipment. Any queries or concerns beyond this timeline will not be entertained
  • Failure to deliver for no fault of us but due to the reasons like incorrect or lack of information/authorization, erroneous addresses, then such Items shall be deemed to have been duly delivered. In such an event, you shall make payment for the same.

Disclaimer

  • Actual product colour may vary. All Wyve logos are registered trademark of Wyve Consumer Private Limited. Any themes & background used in the product pictures are for representation purposes only
  • All the information on this websiteis published in good faith and for general information purpose only.
  • www.wyve.in does not make any warranties about the completeness, reliability and accuracy of this information.Any action you take upon the information you find on this website, is strictly at your own risk. Wyve will not be liable for any losses and/or damages in connection with the use of our website
  • While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’

    Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control.

Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information. By using our website, you hereby consent to our disclaimer and agree to its terms.Should we update, amend or make any changes to this document, those changes will be prominently posted here.

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